Refund Policy
Last updated: January 17, 2026
1. Digital Products
Due to the nature of digital products, all sales are final once the product has been downloaded or accessed. We encourage you to review product descriptions carefully before making a purchase.
2. Services
For service-based purchases, refunds may be requested within 48 hours of purchase if work has not yet begun. Once work has commenced, refunds will be prorated based on the amount of work completed.
3. Exceptions
We may consider refunds in the following circumstances:
- The product is significantly different from the description
- Technical issues prevent the product from being used
- Duplicate purchases made in error
4. How to Request a Refund
To request a refund, please contact our support team with your order number and reason for the refund request. We will review your request and respond within 3-5 business days.
5. Refund Processing
Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
6. Contact Us
ELEVATE PRO LLC
4345 Oneida St
Denver, CO 80216
Email: info@elevateprollc.com